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We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] What's the ETA for beauty product delivery?
Domestic delivery in 2-5 business days. Track progress through your account or email link.

[After-sales / Returns / Refunds / Exchange] How do refunds work for beauty items?
Refunds process within 7-10 days after return approval. Ensure items are unused.

[Reliability / Authenticity / Warranty] Are beauty products authentic?
We source only genuine products from authorized distributors. 30-day satisfaction guarantee applies.

[Security / Payment / Privacy / Packaging] Is packaging discreet for beauty orders?
Yes, all packages are plain and secure to protect privacy. Payments are encrypted.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)