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We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] Can I cancel my order?
Orders can be canceled within 1 hour of placement if not yet processed. Use your account dashboard or contact support immediately.

[Gift / Personalization / Special Requests] Can I add a gift message?
Yes, select the gift option at checkout and enter your custom message; we'll include it free of charge.

After shipment, you'll receive a tracking number via email. Enter it on our site or the carrier's portal.
After shipment, you'll receive a tracking number via email. Enter it on our site or the carrier's portal.

[After-sales / Returns / Refunds / Exchange] How do I exchange a size?
Log in to your account, select the order, and choose exchange option. Provide the new size; we'll handle the rest.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)